Head of Digital

A senior leadership role overseeing digital strategy, enterprise systems, CRM, and infrastructure. This is your chance to drive tech innovation and deliver business-wide transformation.

Client Details

Our client is a purpose-driven, member-based organisation undergoing significant digital and cultural change. With a strong commitment to innovation and service excellence, they're investing heavily in technology to enable smarter operations, deeper engagement, and a more connected future.

Description

Develop and deliver a future-facing digital strategy
Lead internal IT, CRM, website, enterprise systems, and data security
Oversee budgets, tech investments, and supplier partnerships
Deliver digital projects that drive operational efficiency
Ensure robust, secure, and scalable digital infrastructure
Lead and inspire a cross-functional digital team
Collaborate with stakeholders and third parties to deliver innovation
Take full ownership of the CRM platform (MS Dynamics) and website roadmap
Ensure digital platforms meet accessibility, user experience, and SEO standards
Embed a culture that embraces technology and changeProfile

5+ years in senior digital, IT, or tech leadership roles
Strong grasp of CRM (ideally Dynamics), IT systems, and digital platforms
Proven experience managing third-party suppliers and contracts
Commercially savvy with budget and investment oversight
Strategic thinker who delivers through collaboration
Skilled in stakeholder management and cross-functional leadership
Strong data governance and cybersecurity awareness
Agile, adaptable, and excited by transformation
Experience in charity, membership, or not-for-profit sectors (a bonus)Job Offer

£75,874 salary, 36.25-hour work week
31 days annual leave + bank holidays
Hybrid working - 1-2 days in office
Big leadership scope across digital and IT
Autonomy to shape and deliver major transformation
Work for a values-led organisation with real social impact
One-stage interview process - fast and focused