IT Support Analyst/Developer

Are you passionate about technology, love solving problems, and enjoy helping others? We're looking for an IT Support Analyst / Developer to join our team and play a vital role in supporting and developing our IT services across the business.
You’ll work closely with a range of teams to identify smart solutions, support our strategic IT goals, and ensure that the systems people rely on every day are secure, efficient, and continuously improving.
This role is Hybrid and you will be required to attend the office in Lancing 3 days a week.
What you will be doing:

• Building strong relationships with stakeholders to understand their needs and identify opportunities for system and process improvements.
  
• Leading or contributing to the full software development lifecycle — from planning and design through to testing, deployment, and maintenance.
  
• Supporting users across the business by resolving IT issues quickly and documenting solutions to build a strong knowledge base.
  
• Helping to protect systems from security threats by applying best-practice security protocols.
  
• Creating clear and helpful documentation for users and the IT team.
  
• Supporting the development of business intelligence tools and ensuring that reporting is accurate and effective.
  
• Managing and enhancing the back-end data environment, including data integration and ETL processes.
  What we are looking for:
  Essential Technical Skills:
  5 years’ experience in development and IT support
  Competent in MS SQL Server including T-SQL and database development
  Competent in C#, Vb.NET development languages
  Microsoft Technology stack i.e. Windows Server and Client OS platforms
  Microsoft 365
  Competent Excel including Pivot Tables and VBA / Macros
  Microsoft PowerBI
  Desirable Technical Skills:
  Experience with ERP Systems; SAGE 1000
  Experience with CRM System; Salesforce
  Experience with Ecommerce platforms and integrations
  Web application development (ASP.NET, HTML, CSS, JavaScript)
  Microsoft SQL Server Reporting Servers (SSRS)
  Microsoft SQL Server Integration Services or similar data ETL / integration systems
  Azure Cloud
  Microsoft SharePoint
  Microsoft PowerApps
  Microsoft PowerAutomate
  What you bring:
  
• A curious mindset with a passion for continuous learning
  
• An open, adaptable approach to new ways of working
  
• Strong problem-solving abilities and the confidence to work independently
  
• Great communication skills — you’ll explain technical details clearly to non-technical colleagues
  
• A commitment to excellent service and meeting deadlines
  
• Experience in a manufacturing environment would be an advantage but is not essential.
  Why join us?
  With over 75 years of experience supplying contract kitchens to the UK’s leading housebuilders and private developers, PRM is also proud to support the social housing sector — including affordable housing and supported living projects.
  As part of Ballingslöv International, a Swedish group with a turnover exceeding €400 million across multiple European locations, we are driven by values that shape how we work: respect for all, collaboration, a customer-first mindset, ongoing learning and development, and a commitment to delivering exceptional value for all stakeholders.
  Now in Year 3 of an exciting phase of transformation, PRM has seen significant growth in both performance and reputation over the past two years. With strong foundations in place, we have ambitious plans for continued growth — making this a great time to join a business that’s evolving, investing in its future, and creating new opportunities for its people