Manual Software tester

Manual Software Tester

West Malling

£28k - £30k

Are you a detail-oriented manual tester who loves thinking like a user?
Do you enjoy turning user stories into clear, actionable test plans?
Confident communicating with developers, BAs, and stakeholders alike?

We are working with a growing financial services business in West Malling (hybrid working available after probation), and they are looking for a Manual Software Tester to join their close-knit IT team.

You will play a key role in ensuring software is tested thoroughly before going live – helping to identify bugs, raise defects, and ultimately improve the user experience.

This role is mostly office-based, with the option of working from home one day a week after probation. There’s also a requirement to do out-of-hours implementation testing roughly once a week – and any time worked is logged and given back.

What you will be doing:

Reading user stories and technical specs to understand what needs testing

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Creating test plans and test cases with a user-focused approach

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Executing manual tests and documenting bugs clearly

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Collaborating with developers, BAs and other stakeholders to ensure issues are understood and fixed

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Supporting with UAT and answering queries

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Suggesting improvements to processes and documentation

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Helping with general IT support requests (training provided)

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Occasionally assisting with technical documentation for proposed system changes

What we are looking for:

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Experience in manual software testing

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Ability to write test cases and execute them confidently

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Good communicator – able to explain issues clearly in plain English

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Curious mindset with strong attention to detail

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Comfortable working independently and as part of a team

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Organised and methodical approach to managing your own workload

Bonus points for:

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Knowledge of the mortgage or financial services industry

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Familiarity with ClickUp, SQL or Microsoft Office

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Experience supporting UAT or liaising with non-technical users

If you are methodical, user-focused, and enjoy working in a collaborative tech team, this could be a great opportunity to grow your testing skills in a supportive environment