Master Data Analyst

Purpose

We are seeking an experienced CargoWise Master Data Analyst to oversee the management and governance of

Master Data within our CargoWise freight forwarding software system. The ideal candidate will ensure data

integrity, accuracy, and consistency to support our operational efficiency and decision-making processes.

Candidates will be joining a strong technical team of four focused individuals and contribute to a collective focus

of maximising the optimisation and usage of CargoWise.

Key Accountabilities and Responsibilities:

• Master Data Governance: Establish and enforce policies and procedures for managing Master Data in

CargoWise.

• Data Quality Management: Monitor and ensure the accuracy, completeness, and reliability of Master Data;

implement data cleansing and validation processes. Undertake data entry tasks as and when required.

• Data Integration: Collaborate with IT and operations teams to design, implement, and optimise data

integration workflows between CargoWise and other enterprise systems.

• Training and Support: Provide training and support to users on Master Data management best practices and

the effective use of CargoWise features.

• Reporting and Analytics: Develop and maintain reporting tools and dashboards to track Master Data

performance metrics and inform decision-making.

• System Optimisation: Identify opportunities for process improvements within the CargoWise platform to

enhance Master Data management efficiencies.

• Cross-Functional Collaboration: Work closely with freight operations, finance, and compliance teams to

align Master Data requirements with business objectives. Act as the primary point of contact for day-to-day

Master Data end users (colleagues) for their area of the business providing support for queries and issues,

ensuring timely resolution and escalation when necessary.

• Project Management: Lead or participate in data-related projects, ensuring alignment with organisational

goals and effective execution.

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• Research & Project Support: Conduct thorough research on project-related information and compile

concise advisor summaries and notes for distribution. Where required reach out to relevant external

helpdesks to address any inquiries or concerns pertinent to the project.

Desirable Knowledge, Skills

• Proven experience in data management and governance, preferably within the freight forwarding or
  
  logistics sector.
  
  
• Understanding of Company Structures and a general awareness of how commercial organisations operate
  
  
• Proactive in approach to the practical implementation of data governance practices
  
  
• Experience of navigating ambiguous situations, displaying strong problem solving and analytical skills with
  
  the ability to assess complex information, identify key issues and support the reporting of data risks.
  
  
• IT literate, MS Office applications.
  
  
• Proficiency in CargoWise software including modules: Organisations, Contacts, All Reference Files
  
  (Shipping Lines and Airlines & Vessel Lists), International Zones, Consolidations, Shipments, Customs
  
  Declarations, Transport Bookings, Running Reports, Reports and Contact, (preferred)
  
  
• Experience with other ERP or logistics systems is a plus e.g. Descartes MacroPoint, SAP Integrated
  
  Business Planning, Oracle Supply Chain Management (SCM) Cloud, and Descartes Aljex