Store Manager

As Store Manager (known internally as General Store Manager) of Scope's Andover store you will have autonomy to run the store using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! Every day there will be a different challenge that you will find extremely rewarding.

The role

As General Store Manager you will:

Oversee all aspects of stock collection, preparation and display and look at ways to build stock donations.

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Ensure accurate cash handling, banking and financial reporting.

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Recruit, manage, and develop staff and volunteers within Scope’s HR and operational policies and procedures and foster an inclusive team working environment.

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Deliver exceptional customer service and engage with the local community to strengthen ties.

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Review and implement all relevant Health and safety policies to ensure compliance.

For more information about the role’s responsibilities, and the skills and experience required please see the job description on the Scope website.

About You:

To be successful in this role you will:

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Have previous fashion and homeware experience and ideally previous experience of managing a large store footage.

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Be personable and have excellent customer service skills.

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Be commercial and have a can-do attitude

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Have the ability to work collaboratively.

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Have excellent accuracy and attention to detail.

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Be proficient in the use of Microsoft Office.

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Be numerate and ensure accurate cash handling, banking, and financial reporting.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Our shops are located across England and Wales, and each shop has its own character and personality. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience, and we raise much needed funds to deliver an Equal Future for disabled people and their families.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So, some weekend and Bank Holiday cover is needed. Our full-time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please get in touch. You can find out more about interview adjustments on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

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35 days annual leave

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Flexible working (where we can)

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Company pension

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Excellent training and career development

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Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

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Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. For more information go to our website.

We welcome all applications by 11:59pm GMT on Tuesday 27 May 2025

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