Business Analyst

Senior Business Analyst  | Cardiff (Hybrid) | Up to £50,784 + Excellent Benefits

Location: Cardiff HQ – Hybrid working
Type: Full-time, permanent

Hoop Professional Services is proud to be supporting a high-profile  organisation as they grow their digital and technology team. 

This is a brilliant opportunity for experienced Business Analysts looking to take the next step and make a difference in a purpose-led organisation with a strong commitment to work-life balance, inclusivity, and wellbeing.

Why apply?
Hybrid working with no core hours

30 days annual leave + 9 public/privilege days

Civil Service Pension – 28.97% employer contribution

Exciting transformation programme already in motion

Opportunity to mentor and develop junior analysts

About the role As a Senior Business Analyst, you’ll work within an agile, service-based squad, reporting to a Lead BA. You’ll support the design and delivery of digital services, resolve live service issues, lead process modelling, and play a key role in refining business improvements.

You’ll be a collaborative team player with a natural ability to engage stakeholders, map and translate requirements, and coach others across the BA community.

We're looking for:
Proven experience working within Agile teams

Expertise in business improvement and process modelling

Strong stakeholder engagement and user-centric analysis

Confidence mentoring or line-managing other analysts

Solid understanding of test coverage, live issue resolution and systems/data mapping

Excellent written and verbal communication skills

 Essential:
BCS International Diploma in Business Analysis (certificate number will be required)

Experience using BA tools and techniques (e.g., JIRA, Confluence, SQL or JSON preferred)

If this sounds like the role for you, then please apply now