Claims Data Analyst

We’re AND-E – one of the fastest-growing insurance companies. And we’re proud of our warm and inclusive culture. We’re building a diverse community, with a unique blend of strengths, to take our business to the next level.

AND-E was shortlisted in the Best Insurance Employer category at the 2022 British Insurance Awards, earning a 5* rating!

You’ll be responsible for delivering insightful and impactful management reporting in the Claims Insight Team. The team plays a critical role in providing regular, data-driven insights that support the department's strategic goals involving the creation of comprehensive reports and also in-depth analysis and performance monitoring. You will contribute to optimizing processes, identifying trends, and providing actionable recommendations that drive continuous improvement and help achieve key claims objectives

If you’re looking to go further, faster join us and enjoy every opportunity.

CHALLENGED NOW AND-EXPERT NEXT.

Responsibilities:

• Provide MI and data insight that enables the Business to make effective operational and strategic decisions.
  
  
• Work collaboratively within the claims MI team to build and support process automation and address issues with SQL, Power BI and ThoughtSpot.
  
  
• Documenting data processes and dictionaries to improve visibility and understanding of our data.
  
  
• Work with Claims Analytics to build business rules and automation processes. Then monitor these and address issues as required.
  
  
• Supporting the development of analytical reports including iterating improvements in data models and processes to ensure robustness and scalability.
  
  
• Responsible for generating and presenting regular reports, offering detailed analysis, and monitoring performance metrics to track the department’s progress against its objectives.
  
  Knowledge, Experience and Qualifications:
  
  Essential
  
  
• Analytical skill set with an ability to understand data requirements and support the development of data solutions.
  
  
• The ability to influence decisions and stakeholders using data and analytics. This involves translating the data into a digestible format for non-technical stakeholders.
  
  
• Able to operate in a fast-changing and dynamic environment.
  
  
• Excellent SQL skills (ability to write and read highly performant code) are essential for this role. As a minimum, a fundamental knowledge of the principles of data warehousing and relational databases systems would be expected, any additional experience would be advantageous.
  
  
• Data presentation using tools such as Excel & Power BI.
  
  
• Pragmatic, strategic thinker who is able to prioritise and plan automation opportunities across claims.
  
  
• Creation, development, maintenance and management of effective MI.
  
  
• Excellent communication skills that promote an effective and collaborative team-working environment.
  
  
• Ability to learn new technologies and adapt to changing requirements.
  
  Desirable
  
  
• Insurance claims analytics or knowledge would be useful.
  
  
• Experience with machine learning & Python.
  
  
• Experience using Power Automate and creating flows.
  
  Why Join Us?
  
  We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career.
  
  We realise that we need to be a good fit for you above all else – so here’s what you can enjoy about AND-E:
  
  
• Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards.
  
  
• Unmatched Work-Life Balance.
  
  
• Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise.
  
  Our community’s unwritten rule is to be as flexible as we can be. We understand life happens, and on occasion, we all need a bit of give and take in our day. We don’t want you missing your child’s school play, or the new fridge being delivered. We believe our colleagues should have choice, flexibility, and balance in their home and work life, and we are committed to fostering a diverse, equitable, and inclusive environment where everyone feels valued and supported, including embracing neurodiversity and ensuring all individuals have the tools and opportunities they need to thrive. Our colleagues should have choice, flexibility and balance in their home and work life.
  
  We like to think our benefits package is one of the best, focusing on colleagues’ health, wealth, and lifestyle. We offer:
  
  
• Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday*
  
  
• 7.5% Discretionary Annual Bonus*
  
  
• Healix Private Medical Insurance Options*
  
  
• 3 x Annual Salary Life Assurance*
  
  A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons* for you and your family.
  
  
• Additional perks such as a pension advisory service, family-friendly policies, season ticket loan*, cycle scheme*, and financial flexibility through Wagestream*.
  
  
• Subject to company performance and completion of probation
  
  Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics)