Infrastructure and Support Specialist

Perivale
2 weeks ago
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TSRN (The sales recruitment network) are recruiting for their global client, the role is based in Wembley and is a six to 12 month contract, with the possibility of becoming perm.

2nd line activities:

  • Support & Troubleshoot Windows 10/11 desktop environment

  • Support & Troubleshoot MS Office

  • Windows 11 Migration deployment

  • Backup and Recovery of files folders, using Veritas and Veeam

  • Hardware/software procurement using global portals and local suppliers

  • Managing logon scripts

    Technical Skills Required for 3rd Line IT Support Engineer :

  • Installing, Support, Manage, and troubleshoot Windows Server (Active Directory, DHCP, DNS, File Services, Group Policy management, RDS, IIS, server hardware troubleshooting) - Versions 2016/2019/2022

  • Installing, Support, Manage, and troubleshoot Storage: NAS/SAN (Netapp/EMC/HP), Hyper-convergence, Virtual SAN (desirable)

  • Install, Configure and troubleshoot Networking (VOIP - Mitel, DECT Telephony, VLAN, VPN Clients, Cisco, Firewall (desirable)

  • Installing, Support, Manage, and troubleshoot Virtualisation VMWare/HyperV platforms experience

  • Cyber Security awareness and remediation skills

  • Installing, configuring, and maintaining MS SQL Server

  • PowerShell scripting (desirable)

  • Understanding of automation tools such as infrastructure as code – ansible (desirable)

  • Experience with automation of IT tasks

  • Understanding of transfer protocols (sFTP, FTPS, etc..)

  • Understand the backup and recovery process of servers.

  • Basic knowledge of Linux systems (desirable)

  • Experience with ITIL, ISO 27001, PCI (desirable)

    Qualifications (Preferable, Not Essential):

  • CompTIA-A+, N+

  • Microsoft Associate Level (Infrastructure or Cloud technologies)

  • Computer Science or relevant degree

  • ITIL

    If you are interested and have the right IT knowledge and experience, please get in touch

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