Infrastructure Engineer - 3rd Line Support

Wembley
2 weeks ago
Applications closed

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Our client, a global digital technology company is looking to hire an Infrastructure Engineer to join their team on a 12-month Fixed-Term Contract based in Wembley.

In this role, you’ll be instrumental in providing technical support, implementing infrastructure solutions, and driving critical IT projects like Windows 11 migrations.

Key Responsibilities

2nd Line Support :

  • Support and troubleshoot Windows 10/11 desktop environments

  • Provide expert support for MS Office applications

  • Assist with Windows 11 migration deployment

  • Manage backup and recovery processes (Veritas and Veeam)

  • Handle hardware/software procurement via global portals and local suppliers

  • Manage and troubleshoot logon scripts

    3rd Line Support:

  • Install, support, and troubleshoot Windows Servers (2016/2019/2022) – including Active Directory, DHCP, DNS, File Services, RDS, IIS, and more

  • Configure and maintain Storage solutions (NAS/SAN, Hyper-convergence, Virtual SAN)

  • Support and troubleshoot Networking components (VOIP - Mitel, DECT Telephony, VLAN, VPN Clients, Cisco, Firewalls)

  • Implement and manage Virtualisation platforms (VMWare/HyperV)

  • Maintain and troubleshoot MS SQL Server

  • Utilize PowerShell scripting and explore automation tools like Ansible (desirable)

  • Manage backup, recovery, and transfer protocols (sFTP, FTPS, etc.)

    Your Skills & Experience

    We’re looking for candidates with experience in most of the following:

  • Strong knowledge of Windows Servers, storage, and virtualisation

  • Networking and VOIP telephony expertise

  • Cybersecurity best practices

  • Familiarity with automation and scripting tools like PowerShell and Ansible (desirable)

  • Basic knowledge of Linux systems (desirable)

    Why Join Us

  • Work on exciting IT infrastructure projects

  • Develop and enhance your technical skillset

  • Collaborate with a talented, forward-thinking team

  • Competitive salary and excellent career development opportunities

    Apply today or reach out for further information

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