Junior Business Systems Technician

Junior Business Systems Technician / Software and database support (Sage X3 ERP / Salesforce / SQL)

You love IT Support but want a change. Data interests you and you have been learning SQL, already good with Excel knowledge. You want to combine the two but are struggling to figure out how. Could this be your dream role?

The length of service in the team implies yes. I met James and Matthew who have been there six and 14 years. Why? I asked. "Because there's always something new, a new request, a new challenge, something new to investigate. The role constantly evolves and challenges you."

You love data but you also like talking with people, solving problems, investigating and getting to the root cause of an issue. Helping users with data requests, software support, onboarding and technical issues.

SQL is an interest, excel naturally too. Salesforce is a huge bonus but overall, we need you to be interested in data, support, troubleshooting, interacting with people and solving their software issues.

Ideally you will have some IT support experience but if not, a solid foundation to build upon including SQL and Excel (this will be tested).

You'll work in a close-knit team of 5 with great support from senior colleagues. You'll start the role with comprehensive training on X3 and Salesforce and will always have someone to ask for help. Despite this, you will be self-driven, comfortable researching and finding a fix yourself, taking the satisfaction from solving any issue.

Career progression is real here, we'd expect you to become an expert and start gaining promotion within two years, forming knowledge across the systems and working towards SME (subject matter expert).

Salary is around £23,000 - £29,000 plus benefits including 25 days holiday (plus bank), Life Insurance, access to occupational health, therapy, nutritionists, health checks, online GP access, mental health support, discounted BUPA, free spa and gym membership, opportunity to travel, regular staff events, career progression, paid training and more!

The role is based on-site in Clacton-on-Sea so you must be able to drive and be happy to be in the office.

The company is a stable, well-established, world renowned electronics specialist. They have offices in Clacton, USA, Germany and the Czech Republic and are continuing to grow carefully and sustainably. They're a great business that really look after their people and your career.

If you love IT Support, SQL, data and want a role that is constantly evolving, challenging you and where you will progress and grow then please apply now or contact Simon at Ithika Recruitment for more information and a confidential chat.

Ithika Recruitment, partnering world-class talent with world-class companies