Commercial Account Manager

Ready to shape the future of data?
Matillion is the intelligent data integration platform.
We're changing how the world works with data – and we need driven, curious people who think big and move fast.
We built the Data Productivity Cloud to supercharge data productivity, and now we’re shaping the future of data engineering with Maia – our AI-powered virtual data engineers that help teams design, build, and manage data pipelines at unmatched speed.
Join #TeamGreen, where the mission comes first, collaboration drives us forward, and everyone pulls in the same direction to make a dent in the universe bigger than ourselves.
The Commercial Account Manager is responsible for managing a book of existing commercial customers. The role will drive revenue growth via upsells, cross-sells, and renewals through direct sales and partnership development. The goal is to expand usage and make sure every customer is on a path to success. This is ahybrid role based in Hyderabad, India, with minimum 4 days a week in the office. The Commercial Account Manager is responsible for managing a book of existing commercial customers. The role will drive revenue growth via upsells, cross-sells, and renewals through direct sales and partnership development. The goal is to expand usage and make sure every customer is on a path to success. This is ahybrid role based in Hyderabad, India, with minimum 4 days a week in the office.

Revenue Growth & Expansion

Own a book of existing commercial accounts across APJ, delivering quota per quarter

Identify upsell and cross-sell opportunities within your existing customer base — and execute on them

Run structured account reviews and business value conversations that connect Matillion's roadmap to customer outcomes

Build multi-threaded relationships within accounts, moving beyond the single champion to engage technical, commercial, and executive stakeholders

Accurately forecast your pipeline and commit to monthly and quarterly revenue targets

Customer Retention & Health

Proactively monitor account health signals and intervene early when risk is identified

Drive renewal cycles end-to-end — from early identification of risk, through commercial negotiation, to signature

Act as the voice of the customer internally — surface feedback, escalate issues, and hold teams accountable for resolution

Market Product Intelligence

Develop a strong understanding of the data integration and cloud data landscape — including competitive positioning

Feed market intelligence back to Product, Marketing, and Sales leadership to sharpen our GTM strategy

Stay ahead of customer use cases and connect them to Matillion's evolving product capabilities

Cross-functional Collaboration

Work closely with Solutions Architects on technical discovery and value demonstrations

Collaborate with Marketing on account-based campaigns and customer stories from the India market

Build strong working relationships with all teams within Matillion: Sales, Marketing, Product, Partner

Essential skills

Demonstrable experience within a sales focused role (SRD, AM, CSM, or renewal-focused sales role) within a SaaS or technology business

Proven track record of hitting or exceeding sales targets

Strong commercial acumen — comfortable navigating contract negotiations and renewal conversations

Stakeholder management skills — excellent interpersonal skills; able to build trust with multiple different people within an account.

Strong written and verbal communication skills. Can land messages and value with confidence

Proficiency with CRM tools (Salesforce preferred) and sales methodologies (MEDDIPICC preferred)

Experience selling into or managing accounts APJ — understanding of the enterprise and mid-market commercial landscape in the region

Foundational understanding of cloud data, AI and/or SaaS technology and their pricing models.

Personal capabilities

Customer obsessed. You don't wait for customers to raise a problem. You find it first and solve it.

Bias for action. You move fast even without all of the relevant information.

Resilient and self-sufficient. You operate well in ambiguity. You don't need to be told what to do twice.

Ready to shape the future of data? Matillion is the intelligent data integration platform. We're changing how the world works with data – and we need driven, curious people who think big and move fast. We built the Data Productivity Cloud to supercharge data productivity, and now we’re shaping the future of data engineering with Maia – our AI-powered virtual data engineers that help teams design, build, and manage data pipelines at unmatched speed. Join #TeamGreen, where the mission comes first, collaboration drives us forward, and everyone pulls in the same direction to make a dent in the universe bigger than ourselves. The Commercial Account Manager is responsible for managing a book of existing commercial customers. The role will drive revenue growth via upsells, cross-sells, and renewals through direct sales and partnership development. The goal is to expand usage and make sure every customer is on a path to success. This is a hybrid role based in Hyderabad, India, with minimum 4 days a week in the office. At Matillion, we’re here to do something hard - change the way the world works with data, and build a great company along the way. Big, bold goals aren’t for the faint-hearted, and we don’t shy away from them. But we don’t do it alone. No egos, no politics - just great people working together, guided by our six core values;
- Confidence without arrogance- Working with integrity- Customer obsessed- Innovate and demand quality- Bias for action- We care
We operate a flexible working culture that promotes work-life balance, with benefits including:
- Company Equity - 27 days paid time off- 12 days of Company Holiday- 5 days paid volunteering leave- Group Mediclaim (GMC)- Enhanced parental leave policies- MacBook Pro- Access to various tools to aid your career development
More about MatillionThousands of enterprises including Cisco, London Stock Exchange Group, EDF and Slack trust Matillion for a wide range of use cases from insights and operational analytics, to data science, machine learning and AI. We are a truly global workforce, dual headquartered in Manchester, UK and Denver, Colorado, with expanding offices in Hyderabad, India, along with valuable remote colleagues around the world.
We are keen to hear from prospective Matillioners, so even if you don't feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you're interested in Matillion but don't see a suitable role, please email .
Find out more about life on #TeamGreen here.
Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law. At Matillion, we’re here to do something hard - change the way the world works with data, and build a great company along the way. Big, bold goals aren’t for the faint-hearted, and we don’t shy away from them. But we don’t do it alone. No egos, no politics - just great people working together, guided by our six core values; - Confidence without arrogance - Working with integrity - Customer obsessed - Innovate and demand quality - Bias for action - We care We operate a flexible working culture that promotes work-life balance, with benefits including: - Company Equity - 27 days paid time off - 12 days of Company Holiday - 5 days paid volunteering leave - Group Mediclaim (GMC) - Enhanced parental leave policies - MacBook Pro - Access to various tools to aid your career development More about Matillion Thousands of enterprises including Cisco, London Stock Exchange Group, EDF and Slack trust Matillion for a wide range of use cases from insights and operational analytics, to data science, machine learning and AI. We are a truly global workforce, dual headquartered in Manchester, UK and Denver, Colorado, with expanding offices in Hyderabad, India, along with valuable remote colleagues around the world. We are keen to hear from prospective Matillioners, so even if you don't feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you're interested in Matillion but don't see a suitable role, please email . Find out more about life on #TeamGreen here. Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.