Be at the heart of actionFly remote-controlled drones into enemy territory to gather vital information.

Apply Now

Communication Engineer / Messaging Ops Support Engineer

Chester
6 months ago
Applications closed

Related Jobs

View all jobs

Data Engineer

Data Engineer - Financial Services

Data Engineer - Azure / GCP, Data Lake, Snowflake

Data Engineer

Data Engineer

Data Engineer

Tittle: Communication Engineer / Messaging Ops Support Engineer
Contract Length: 12 Months
Location: Chester
Working Pattern: Full Time (need out of hours support)
Rate: Highly competitive rate available for suitable candidates

Are you ready to make an impact in the Unified Communications arena? We are seeking a dynamic and skilled Operations Support Analyst / Messaging Ops Support Engineer to join our team! If you thrive in a fast-paced environment and have a passion for technology, this is the perfect opportunity for you!

Required Skills & Experience:

Experience with Microsoft Lync/Skype/Teams (IM, Online-Meeting w/content sharing, Persistent Chat Rooms, Mobile IM, B2B Federation, P2P Audio/Video, Audio conferencing & Softphone/Enterprise Voice
Persistent chat - symphony linux based - in the cloud.
Familiarity with the Cisco UC Suite, including Teams, Jabber, and WebEx.
Experienced in infrastructure to support symphony.
Strong experience in Microsoft PowerShell and other scripting technologies.
Proficiency with monitoring tools such as Splunk and SCOM.
Ability to effectively interface with key software/hardware partners such as Microsoft, Cisco, Smarsh, Mattermost, Integrated Research, and Red Hat
Solid understanding of Active Directory, SQL databases, and networking technologies.
Experience with Linux servers and virtual platforms.
Excellent problem-solving skills with a knack for troubleshooting.
Strong communication skills to effectively interface with key software and hardware partners.
Experience with ITIL principles and incident, change, and problem management disciplines is a plus.

Key Responsibilities:

Support and manage our Unified Communications collaboration environment, ensuring seamless day-to-day operations.
Handle critical client escalations and oversee production changes and infrastructure deployments.
Execute processes to support IT infrastructure and deliver top-notch IT services that meet business needs.
Monitor, measure, and report on application performance, ensuring they meet availability and capacity demands.
Collaborate with Architecture and Engineering teams for solution planning, testing, and troubleshooting.
Facilitate problem resolution throughout the information system lifecycle and document root causes for future prevention.
Provide on-call support, covering nights and weekends as needed. Desired Skills:

ITIL Certification is a plus!

Why Join Us?

Be part of a vibrant team dedicated to innovation and excellence.
Work in a supportive environment that encourages professional growth.
Enjoy a highly competitive rate and additional perks that come with this role.

If you're excited about the prospect of supporting a cutting-edge Unified

Communications environment and possess the skills we're looking for, we want to hear from you! Join us in making a difference and enhancing our operational capabilities.

Apply now to seize this fantastic opportunity! Your future awaits!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Jobs

Why Data Engineering Careers in the UK Are Becoming More Multidisciplinary

For many years, data engineering in the UK meant designing pipelines, moving data between systems, and ensuring analysts had what they needed. Today, the field is expanding. With cloud platforms, machine learning, real-time analytics and the explosion of sensitive personal data, employers expect data engineers to do much more. Modern data engineering is no longer just about code and storage. It requires legal awareness, ethical judgement, psychological insight, linguistic clarity and human-centred design. These disciplines shape how data is collected, processed, explained and trusted. In this article, we’ll explore why data engineering careers in the UK are becoming more multidisciplinary, how law, ethics, psychology, linguistics & design now influence job descriptions, and what job-seekers & employers must do to thrive.

Jobs

Data Engineering Team Structures Explained: Who Does What in a Modern Data Engineering Department

Data has become the lifeblood of modern organisations. Every sector in the UK—finance, healthcare, retail, government, technology—is increasingly relying on insights derived from data to drive decisions, deliver products, and improve operations. But raw data on its own isn’t enough. To make data useful, reliable, secure, and scalable, companies must build strong data engineering teams. If you’re recruiting for data engineering or seeking a role, understanding the structure of such a team and who does what is essential. This article breaks down the typical roles in a modern data engineering department, how they collaborate, required skills and qualifications, expected UK salaries, common challenges, and advice on structuring and growing a data engineering team.

Jobs

Why the UK Could Be the World’s Next Data Engineering Jobs Hub

Data is now the lifeblood of the digital economy. Every industry—healthcare, finance, retail, manufacturing, transport, and government—relies on data to make decisions, power applications, and enable innovation. But raw data is only valuable if it can be collected, processed, cleaned, and made available for analysis. This is the role of data engineering. Over the past decade, data engineering has emerged as one of the fastest-growing areas of technology. Data engineers design and build the pipelines, platforms, and architectures that allow organisations to harness the power of big data, cloud services, artificial intelligence, and machine learning. Without them, the data economy would grind to a halt. The United Kingdom is uniquely placed to become the world’s next data engineering jobs hub. With its thriving tech ecosystem, leading universities, strong financial markets, and expanding data infrastructure, the UK already has many of the foundations needed. This article explores why the UK has this opportunity, what is driving demand, the career prospects for professionals, and what must happen for the UK to seize global leadership in data engineering jobs.

🍪 We use cookies to enhance your browsing experience on our website. By continuing to use this site, you consent to the use of cookies as described in our Cookie Policy. You can review our Cookie Policy for more information.