Global Retail Franchise Manager

Global Retail Franchise Manager, Up to £80,000 + Bonus + Benefits + Hybrid Working, Global Retail Company with Huge expansion plans, West London.

We’re searching for a Global Franchise Manager who’s ready to step into a role of influence, strategy, and transformation—someone who’s got the grit to manage complex partnerships, the insight to drive performance, and the passion to deliver the retail experience flawlessly across the globe.

If you’ve got a fire in your belly for premium retail, a head for franchise operations, and a heart for people—you may just be the Global Franchise Manager we’ve been waiting for.

Your Purpose, Your Power:

As a Global Franchise Manager, you’ll be the vital link between HQ, regional teams, and franchise partners in markets around the world. You’re not just ensuring contracts are honoured—you’re the guardian of excellence, performance, and brand integrity.

You’ll blend strategic thinking with execution power, turning global initiatives into real-world success at franchise locations from Dubai to Paris, Seoul to São Paulo. You’re the kind of person who doesn’t just keep the machine running—you fine-tune it, optimise it, and elevate it.

Your Key Missions:

Franchise Agreement Management

Craft, negotiate, and lead the lifecycle of franchise agreements with precision.

Track every detail—renewals, amendments, compliance—like a pro.

Ensure franchisees deliver on every standard and every promise.

Performance Monitoring & Support

Own the data. Understand the story. Drive the outcomes.

Monitor KPIs, sales, and profitability across international markets.

Spot what’s lagging, spark what’s working, and strategise what’s next.

Global Program Implementation

Partner with Ops, Training, Marketing, and Service teams to execute big.

Launch global initiatives in local markets—consistently, flawlessly.

Align performance triggers (like bonus structures or discounts) with precision.

Franchise Development Insights

Use analytics to uncover growth opportunities and performance risks.

Influence franchise expansion decisions with grounded, data-led insight.

Collaborate with Legal and Finance to negotiate new deals that drive success.

Stakeholder Collaboration

Be the trusted voice between headquarters and the field.

Build influence without authority—by showing up, delivering value, and leading with integrity.

Empower franchisees and regional teams with tools, guidance, and confidence.

Strategic Contribution

Help shape the global retail strategy from a franchise lens.

Share market intelligence, lessons learned, and success stories across the network.

Be a catalyst for change, growth, and continuous improvement.

Travel & On-the-Ground Support

Visit key franchise markets.

Strengthen relationships.

Elevate performance.

Lead by example.

Who You Are (Qualifications & Background):

Bachelor’s degree in Business, Law, International Relations—or just raw experience that wins.

*

Deep experience in franchise operations and contract management.

*

A proven record with international partners—ideally in luxury retail or food & beverage.

*

You speak numbers fluently: financials, KPIs, royalty structures.

*

You understand the why behind the what.

What You Bring to the Table:

*

Strategic clarity + operational excellence = You.

*

Adaptability in fast-changing environments.

*

Influence that doesn’t need a title.

*

Communication that builds bridges and inspires action.

*

Passion for premium retail, service, and the brand