First Line IT Support Technician

Sutton in Ashfield
1 month ago
Applications closed

Related Jobs

View all jobs

Second Line Technical Support Engineer (Shift Patterns)

IT / Software Support Engineer - Award-Winning SaaS. Hybrid

IT Business Systems Consultant

Business Systems Analyst (JDE)

Senior IT Support Engineer - Hybrid

Service Desk Engineer

Role: First Line Support IT Technician - Office Based
Sutton in Ashfield
c£27,300.00 + Great Benefits

We have an excellent opportunity for an experienced First Line Support IT Technician to provide support to the business via a helpdesk system. Working for a great company based in Nottinghamshire that offers a lovely, friendly working environment and great benefits.

This is an office-based role and remote working is not an option.

The role of First Line Support IT Technician will involve:

Providing support to internal staff members and being point of contact for error reporting via an IT ticketing system.
Day to day support of internal users on hardware, software, and systems issues.
Installing and configuring computer hardware operating systems and applications
Talking employees through basic password resets, lock outs and setting up new users
Escalating complex technical issues to senior IT Team and dealing with third party support
Ensure security systems and servers are up to date, maintaining ensuring backups are completed.
Monitoring and maintaining computer and operating systems and networks carrying out planned preventative systems maintenance and updates.
Keeping up- to date with the latest technology and systems as required
Attending meetings as required The ideal candidate for role of IT Support Technician will have:

1st/ 2ndline support experience and technical problem solving / troubleshooting abilities.
An excellent understanding and experience of PC Set ups and installations.
Experience of MS Operating systems and Office 365 applications
Experience of CRM Systems and SQL and advantage
Excellent customer service and the ability to liaise with staff at all levels.
The willingness to work on all levels of IT issues both hard and softwareDo not miss out apply now!!

Interested?? Call TurnerFox Recruitment or send your CV

Thank you for applying with us. TurnerFox Recruitment Team

Unfortunately, we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume that your application has been unsuccessful on this occasion.

Keywords: IT Support / IT Helpdesk / IT Technician / Hardware Support / Software Support / 1st Line support / IT Support Technician / 2nd Line Support / 3rd Line support / IT Engineer / First line support / second line support

Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Jobs

UK Visa & Work Permits Explained: Your Essential Guide for International Data Engineering Talent

Data engineering has become a foundational pillar for organisations seeking to leverage their data assets effectively. From building robust data pipelines and integrating real-time analytics to migrating entire infrastructures to the cloud, skilled data engineers drive innovation and growth. In the United Kingdom, demand for data engineering professionals spans multiple sectors, including finance, healthcare, retail, tech start-ups, and government services. However, if you’re an international data engineering specialist looking to build or advance your career in the UK, one critical step stands before you: navigating the visa and work permit landscape. This comprehensive guide breaks down key visa routes, eligibility criteria, and practical steps to help you secure employment and settle into the UK’s thriving data ecosystem. Whether you specialise in ETL processes, big data platforms, or cloud infrastructure, understanding the UK visa system is the first step toward realising your ambitions.

Jobs

Top UK Data Engineering Labs and Institutes: Powering the Future of Data-Driven Innovation

Data is the new “oil” of the modern digital economy, but it only becomes valuable when refined into usable insights. That’s where data engineering steps in—building the pipelines, architectures, and systems that underpin data-intensive applications across every sector. From healthcare analytics to streaming media platforms, from cutting-edge AI research to real-time financial trading, the demand for robust data infrastructure is constantly growing. In the United Kingdom, data engineering has emerged as a fast-expanding field, supported by world-class universities, cutting-edge research institutes, and a thriving tech industry. In this guide—brought to you by DataEngineeringJobs.co.uk—we explore the top UK labs and institutes driving data engineering innovation, examine the country’s data-focused ecosystem, and outline the career paths that can lead you to success in this vital discipline.

Careers

Shadowing and Mentorship in Data Engineering: Gaining Experience Before Your First Full-Time Role

Introduction Data engineering has emerged as a critical and fast-growing field in today’s business landscape. With organisations across every industry striving to collect, organise, and derive insights from massive volumes of data, the demand for talented data engineers continues to surge. These professionals design and maintain the frameworks that power data pipelines, ensuring that large datasets can be processed efficiently, securely, and accurately to support analytics and machine learning initiatives. Despite the expanding opportunities, breaking into data engineering can be challenging—particularly if you lack hands-on experience with real-world systems. Even those who have completed relevant degree programmes, bootcamps, or online courses often find themselves seeking more practical knowledge and industry exposure. That’s where shadowing and mentorship become pivotal. Observing seasoned data engineers at work and receiving guidance from mentors can fast-track your learning, helping you bridge the gap between theoretical knowledge and the daily realities of data infrastructure. This article explores how to identify mentors, build productive mentor-mentee relationships, and engage in shadowing opportunities that deepen your technical and professional skills. From landing an internship to leveraging online communities, we’ll cover actionable strategies to strengthen your profile and confidently pursue your first full-time role in data engineering.

🍪 We use cookies to enhance your browsing experience on our website. By continuing to use this site, you consent to the use of cookies as described in our Cookie Policy. You can review our Cookie Policy for more information.